GT Business is fast and local. Our trained and certified technicians will come to your office quickly to evaluate and repair your printer, fax or copier.
Our technical expertise, manufacturing capability and customer service have been enhanced to serve our customers better than ever with our hardware, supplies, and repair services.
Sometimes we can "diagnose" and even fix your problem over the phone. Otherwise we will dispatch a technician to your office within 8 hours or less with the proper tools and parts to troubleshoot and repair your specific problem.
The The following are basic troubleshooting tips for standard problems with printers, fax machines and copiers. When in doubt, be sure to contact a trained technician.
Preventive Maintenance
- Have the unit cleaned regularly
- When removing a paper jam, always gently remove the paper in the direction it moves through the machine. NEVER “yank” the paper out.
- Replace parts and service items when called for.
- Replace your ozone filters regularly, if required.
- If cleaning “wands” are supplied and required with toners, use them.
- Use a surge protector on the power line and the phone line (for fax machines), not just a power strip.
Whether you experience perpetual printer problems, are looking to supplement your IT staff or craft a service plan, or need something fixed now, give GT Business a call at 718-659-9165 and we'll get you back on your feet. |
